SMS Privacy Policy
This SMS Privacy Policy supplements our main Privacy Policy. At Copernicus, your privacy matters. This SMS Privacy Policy explains how we handle personal information collected when you interact with our SMS messaging service (the “Service”). By using our Service, you agree to the practices described here. This policy is part of our broader Terms of Service.
We may update this policy from time to time without prior notice. The most recent version will always be available on our website and will be effective as soon as it is posted. Continued use of the Service after changes means you accept the updated policy.
Information We Collect
When you use our SMS Service, we may receive and store:
- Your mobile phone number
- Any content you send via SMS, such as replies or comments, pictures or videos
- Any name or identifier you provide during the interaction
We may also collect optional feedback or information you choose to share in your messages.
How We Use This Information
The personal information collected via SMS is used solely to:
- Deliver and maintain our services
- Respond to your questions or support requests
- Notify you of updates, service alerts, or important account information
- Analyze service usage to improve our communication and delivery
- Generate anonymized usage statistics for internal purposes
We do not sell, rent, or share your personal information with third parties for promotional purposes.
When We Share Information
We will only share your information in the following limited cases:
- With your explicit consent
- To enforce our Terms of Service
- With trusted third-party service providers who process SMS data on our behalf under strict confidentiality agreements
- If required by law, court order, or to protect legal rights
- To investigate or prevent fraud, threats, or abuse of the service
- As part of a business transaction
We may share aggregate, non-personally identifying data, such as message volume metrics, for business analysis or reporting.
Data Security
We take security seriously. Reasonable technical and administrative measures are in place to safeguard your data. However, no system is foolproof, transmissions through mobile networks or third-party carriers are inherently outside our direct control.
Please avoid sending sensitive or personally identifying information via SMS, especially to other users.
You may still receive essential, non-promotional messages related to ongoing service activity or support tickets, as permitted by law. Message and data rates may apply depending on your wireless plan.
Opting In
You may join our SMS Service by:
- Entering your phone number on a web form
- Texting to our number
When opting in, you’ll receive a confirmation message describing what to expect from the Service. Message and data rates may apply depending on your wireless plan.
Opting Out
To stop receiving text messages from Copernicus, simply reply with STOP or END to any of our messages.
You may still receive essential, non-promotional messages related to ongoing service activity or support tickets, as permitted by law. Message and data rates may apply depending on your wireless plan.
Children’s Use
Our Service is intended for users 21 and older. We do not knowingly collect personal information from individuals under 21.
U.S. Use Only
This SMS Service is intended only for users located within the United States.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 773-777-8898 Ext. 107 or via email [email protected].
